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Help & FAQs

With a belief that knowledge is power, we connect our patients directly with their results so they have valuable health information when they need it most, care about our people and are committed to excellence in our work.

Health Care Practitioner

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often

Insurance Coverage & Policies

The right policy depends on your circumstances, the risks you want to protect against, your budget, and any coverage requirements that apply to you. Contact Al Tashilat Insurance Services Co. to discuss your needs and review the available options. Always read the policy terms, limits, exclusions, and excess before making a decision.

You can enquire about motor and personal insurance, business insurance, health and medical insurance, and property insurance. Availability, eligibility, and terms depend on the specific product and insurer. Contact our team for details relevant to your requirements.

Quote requests commonly require your contact details and information relevant to the type of insurance. For example, a motor quote may require vehicle details, while property or business cover may require information about the property or business activity. We will explain what information is needed for your enquiry.

Some policies may offer different coverage options or add-ons, subject to availability and underwriting approval. Tell us what you want to protect, and our team can help you understand the options and any additional costs or conditions.

The effective date is the date shown in your policy documents or confirmed by the insurer. Do not assume you are covered until the policy has been issued or coverage has otherwise been confirmed in writing.

Available payment methods and payment schedules depend on the insurance product and insurer. Please contact our team to confirm the accepted methods, due dates, and any applicable fees before making a payment.

Renewal terms, pricing, and required documents can vary by policy. Contact us before your policy expires so we can explain the renewal process and any changes to your premium or coverage. Renewal is not guaranteed until confirmed.

Please notify our team as soon as possible if your address, contact details, vehicle, property, business, or other information relevant to your policy changes. Changes may affect your cover or premium and should be confirmed with the insurer.

Notify the insurer or the relevant claims contact as soon as possible and follow the instructions in your policy documents. Provide accurate details of the incident and any requested supporting evidence. Claim acceptance depends on the policy terms and the circumstances of the loss.

Documents vary depending on the type of claim and incident. They may include your policy details, claim form, identification, photographs, receipts, reports, repair estimates, or other supporting records. The claims team will confirm the specific documents required.

Claims, Payments & Support

Processing times depend on the type and complexity of the claim, the information provided, and any investigations or assessments required. Submitting complete and accurate documents promptly can help avoid unnecessary delays, but a specific completion time cannot be guaranteed.

An excess or deductible is the amount you may have to contribute toward an insured loss before the insurer pays the covered balance. The amount and how it applies are set out in your policy wording and schedule.

Coverage depends on the particular policy wording, schedule, limits, conditions, and endorsements. Review your documents carefully, or contact our team if you need help understanding what is included in your cover.

Yes. Policies commonly include exclusions, conditions, limits, and situations that are not covered. These vary by product, so read the policy documents carefully and ask for clarification about any terms you do not understand before purchasing.

Changes and cancellations are subject to the terms of your policy and the applicable insurer's procedures. Contact us before making changes or cancelling so we can explain any notice requirements, effects on coverage, and possible charges or refunds.

Missing a payment may affect your policy or coverage, depending on the policy terms and applicable requirements. Contact us promptly if you think you may miss a payment so we can explain the available steps. Do not assume coverage remains unchanged without confirmation.

You can contact Al Tashilat Insurance Services Co. to ask for a copy of your policy documents. We may need to verify your identity and policy details before providing them.

Contact our team with your policy number and the details needed to verify your identity. We can advise how to confirm your policy status and whether any further information is required.

Depending on the insurer and product, it may be possible to arrange cover for multiple vehicles, properties, or business assets. Each item may have separate eligibility criteria, limits, and terms. Contact us to discuss your requirements.

You can reach Al Tashilat Insurance Services Co. by email at info@al-tashlatinsurance.com or by phone at +973 758 6576. You can also use the Contact Us page on this website. Please avoid sending sensitive personal or payment information through unsecured channels.